In preparation for a recent company meeting, I had the opportunity to read the first chapter of Janice A. Klein’s book True Change: How Outsiders on the Inside Get Things Done in Organizations. (Copyright 2004 by John Wiley & Sons, Inc.) I found this reading interesting due to the fact that at Synchro, we often say that our biggest competitor is the “Status Quo”, or the way things have always been done. It is no secret or surprise to any of us that change is never easy. Ms. Klein makes the clear case that “Outsiders on the Inside” are the people who successfully orchestrate true change in an organization. I look with anticipation to the rest of the book.
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